Returns & Exchanges
At SoHa Living, we want you to be completely satisfied with your island-inspired home decor. If your purchase isn't quite right, we accept returns on unused and unopened items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and the list of items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Carefully secure your items in their original packaging, ensuring all fragile home goods are well-padded to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center in Hawaii.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.