Returns & Exchanges

At SoHa Living, we want you to be completely satisfied with your island-inspired home decor. If your purchase isn't quite right, we accept returns on unused and unopened items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer service team with your order number and the list of items you wish to return to receive a Return Authorization number.

  • 2.
    Pack Your Items

    Carefully secure your items in their original packaging, ensuring all fragile home goods are well-padded to prevent damage during transit.

  • 3.
    Ship It Back

    Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center in Hawaii.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.